Welcome to Grace Haynes

Welcome to Grace Haynes

We are thrilled to announce Grace Haynes has joined SmartCo as Operations & Compliance Administrator. Wishing you a warm welcome from the entire SmartCo team.

We sat down with Grace to ask her a few questions about her career path, her new role at SmartCo, what attracted her to SmartCo and what she enjoys doing in her spare time.

Hi, Grace. So, tell us, what has been your career leading up to SmartCo?

I’ve worked in Recruitment Admin for the last 8 years. I started off at an Agency focusing on contractor support, compliance and payroll before moving over to the Consultancy function as a Project Analyst where I onboarded consultants, organised regular project update meetings and managed reporting for Clients. I most recently worked via an RPO onsite at Morgan Stanley focusing on Internal Recruitment Coordination.

What is your new role and key responsibilities at SmartCo?

My new role is Operations & Compliance Administrator and my key responsibilities include conducting compliance and producing contracts for all contractors and associates, as well as extension and termination paperwork and a wide variety of recruitment admin.

What attracted you to SmartCo?

The fact it seems like a very refreshing place to be! The people I spoke to prior to joining had nothing but great things to say about the culture and current success of the business.

What excites you most about working at SmartCo?

The direction the business is going in and being part of a great team that is passionate, innovative and forward thinking. The growth of SmartCo really makes me feel like I’m going to be able to further my career and create my own path for success.

How would you describe SmartCo in 3 words?

Ambitious, flexible and supportive.

How would you describe yourself in 3 words?

Positive, caring and outgoing.

What do you enjoy doing in your spare time?

I enjoy socialising with my friends and family, holidaying when I can and spending time with my crazy 3 year old daughter, Olive. I’ve taken her abroad twice now and can’t wait to share more of the world with her and make more special memories as she gets older.

Related Insights

SmartCo launches first white paper in new AI series

SmartCo launches first white paper in new AI series

SmartCo has launched the first in a new white paper series exploring the real-world challenges and opportunities organisations face as AI adoption accelerates. The first paper, The Delivery Intelligence Gap: Why organisations are accumulating Delivery Intelligence Debt and how to close the gap with AI, examines how businesses can move beyond productivity gains and begin building the structured delivery intelligence needed for long-term success. The paper marks the start of a broader thought leadership series focused on enabling organisations to navigate AI. The series will look at the operational, delivery and governance questions leaders need to address if they want AI to create sustainable business value. Callum Campbell, Head of Clients & Growth at SmartCo, said: ‘This series is about helping organisations have a more practical conversation about AI. There is a lot of energy around the technology, but the real question is how that momentum translates into better decisions, stronger delivery and lasting organisational learning. We wanted to start by addressing one of the most important gaps we are seeing in the market.’ Callum Campbell, Head of Clients & Growth at SmartCo Sahar Khan, Transformation and AI expert in financial services added: ‘What matters now is not just whether teams are using AI, but whether they are using it in a way that improves how delivery is run, understood and governed. That is where many organisations still have work to do, and it is where this paper aims to offer a practical and experience-led perspective.’ Sahar Khan, Transformation and AI expert in financial services

Sam Psarelis

Facing a complex programme? Let's talk.

If you need immediate clarity, extra capacity or a team that can mobilise fast, ourexperienced team is ready to help from day one.