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The Importance of EPR Readiness

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Implementing an Electronic Patient Record (EPR) system can improve clinical documentation, safety, reduce unnecessary tests and prescribing errors, leading to better patient outcomes, staff experience and service efficiency. However, EPR implementation is a complex change process that requires:

  • Excellent leadership
  • Organisational and workflow readiness
  • Staff engagement and training
  • Infrastructure readiness, including data migration and integration

Successful EPR implementation can provide a foundation for continuous improvement and data-driven insights. However, this is not a quick or easy process and we need to share experience, learning and good practice.

“Winning is the science of being totally prepared”

~ George Allen, Sr. (American Football Coach)

 

Preparation is the key to success in EPR implementation and organisational transformation. “EPR readiness” is crucial in assessing an organisation’s clinical, operational, and digital readiness to create a strong foundation and plan for procurement, implementation, and adoption, resulting in maximised success and benefits delivery.

“A goal without a plan is just a wish” 

~ Antoine de Saint-Exupéry

A Plan for a Plan

Understanding the current digital capabilities of an organisation and creating a functional blueprint, outlining short, medium, and long-term goals, is essential for a successful transformation journey. Readiness activities should be planned during the discovery phase to understand requirements, organisational culture and digital maturity. The insights from these readiness activities help to ensure the right solution and supplier is procured for the organisation. Whilst the functional blueprint created as part of readiness activities, supported with ‘imagine if” vision statements, helps to guide the delivery of the longer-term clinical vision.

Key considerations for EPR Readiness include:

  • Clinical Readiness
    • Is there a robust clinical vision and functional blueprint to guide organisational transformation based on how future services should operate?
    • Has a clinical alliance been established with clear ownership and calls to action?
    • Are stakeholders understood and engagement strategies in place?
    • Does your workforce have the right digital skills, are they engaged?
    • Does everybody understand how the change will improve patient care and why it is important for them?

“Change is a process not an event.”

~ Barbra Johnson

 

  • Organisational Readiness
    • Are current processes understood?
    • Are intended benefits mapped to key deliverables?
    • Is the right governance in place to steer the transformation?
    • Is there a shared transformation strategy with Board oversight?
    • Are decisions made at the right level of the organisation?

“Mere good governance is not enough; it has to be pro-people and pro-active. Good governance is putting people at the center of development process.”

~ Narendra Modi

 

  • Technology Readiness
    • Have you a detailed understanding of current infrastructure?
    • Are current clinical and operational applications understood?
    • Are the data integration and migration requirements understood?
    • Is there a strategic implementation roadmap aligned to the clinical vision?

Skills to Navigate

Successful implementation of Electronic Patient Record (EPR) requires orchestration of many specialist skills, tools and frameworks ensuring that common pitfalls are avoided. Each NHS trust has unique challenges due to great variation across the health service, requiring use of good practice and expertise. It is arguably one of the biggest and most complex implementations across any industry and something staff within the NHS typically experience once in a career. Read more on the heuristics of big projects by SmartCo Partner, Paul Gilliatt.

SmartCo has experts, services and methods to help with getting ready for your EPR implementation. If you would like to talk to one of our experts, then please contact us today
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