We transform services through our people-centered approach. We have a strong track record of delivering projects, such as electronic patient records, for the NHS.
Learn more
We transform services through our people-centered approach. We have a strong track record of delivering projects, such as electronic patient records, for the NHS.
Learn moreWe deliver transformation projects, helping redefine omnichannel footprint, accelerate technical transformations and optimise costs across the organisation.
Learn moreWe shape, plan, and execute transformation projects, M&A strategies, and cost optimisation initiatives, ensuring a competitive edge in a competitive market.
Learn moreWe deliver tailored transformations, risk management, cyber and cost optimisation, ensuring measurable success and alignment to regulations.
Learn moreWe deliver transformation projects, M&A activities and cost optimisation initiatives, as well as supporting clients navigate and adopt AI solutions.
Learn moreWe transform services through our people-centered approach. We have a strong track record of delivering projects, such as electronic patient records, for the NHS.
Learn moreWe deliver transformation projects, helping redefine omnichannel footprint, accelerate technical transformations and optimise costs across the organisation.
Learn moreWe shape, plan, and execute transformation projects, M&A strategies, and cost optimisation initiatives, ensuring a competitive edge in a competitive market.
Learn moreWe deliver tailored transformations, risk management, cyber and cost optimisation, ensuring measurable success and alignment to regulations.
Learn moreWe deliver transformation projects, M&A activities and cost optimisation initiatives, as well as supporting clients navigate and adopt AI solutions.
Learn morePartner
We are thrilled to announce Natasha Phillips has joined SmartCo as a Partner. Wishing you a warm welcome from the entire SmartCo team.
We sat down with Natasha to ask her a few questions about her career path, her new role and what attracted her to SmartCo.
I’ve had the privilege of working across a range of leadership roles within healthcare, focusing on driving innovation, clinical transformation and digital integration. Most recently, I served as the Chief Nursing Information Officer for NHS England, where I championed the use of technology to empower clinicians and improve patient care. My career has always been underpinned by a passion for clinically led innovation and ensuring that digital transformation delivers tangible, meaningful improvements for staff and patients.
I’ve personally experienced how difficult it is to lead change in healthcare, which led me to pursue a PhD examining how leaders take up policy and effect change at the front line. The process took seven years, during which I continued working as a nurse leader and raising my two daughters. It was a challenge, but it helped me make sense of those difficulties, and I now bring that understanding to everything I do. This hard-won learning has helped sustain me through some challenging roles.
In my new role at SmartCo, I’ll be focusing on building a consulting team that helps clients realise the full benefits of digital transformation by addressing, not only the technology, but also the people and process aspects of complex change. This approach will enable us to support clients in developing strategies, implementing solutions and optimising for sustained benefits. I’m excited to grow a consulting organisation with a team of diverse expertise across clinical and operational leadership, technical skills and change management. I aim to bring together the very best experts in these fields at SmartCo, to help our clients achieve their ambitions, ensuring the best possible outcomes, while building long-term capability through knowledge transfer in our work.
What excites me most is working with a passionate, values-driven team that shares my vision for transformational change in healthcare. SmartCo’s commitment to developing both its people and those in partner organisations is key to driving sustainable change with real, tangible benefits. As a Professor of Digital Health, with a focus on leadership and organisational design for change, this deeply resonates with my professional and academic journey. I’m energised by the opportunity to collaborate with like-minded professionals and make a meaningful impact.
I was drawn to SmartCo because we share a commitment to putting staff and patients at the heart of digital transformation. Their commitment to building meaningful partnerships with clients and ensuring we share our expertise to leave lasting capabilities in digital transformation behind resonates with my own consulting approach. Having already worked together on several projects, I’ve seen first-hand how aligned our values are and how effective we can be as a team. SmartCo’s infrastructure and expertise provide the perfect platform to scale meaningful, sustainable improvements across the health and care system.
When I’m not working, I enjoy spending time with my family and exploring the outdoors – it’s a great way to recharge. I’m also passionate about lifelong learning, whether that’s diving into a good book, keeping up with the latest in healthcare innovation or mentoring the next generation of clinical leaders. Balancing work and personal time is important to me, and I’m always on the lookout for new ways to stay active and inspired.