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Oliver Kane Appointed as Managing Director

Oliver Kane Appointed as Managing Director

SmartCo Consulting is delighted to announce that Oliver Kane has been appointed Managing Director, following his successful time as Chief Operating Officer and Partner. Since joining SmartCo, Oli has played a pivotal role in shaping our strategic direction, strengthening client partnerships and driving operational excellence across the business. His leadership, energy and commitment to our people and clients have been instrumental in helping SmartCo grow into the trusted consultancy it is today. In his new role, Oli will continue to work closely with the leadership team to deliver high-impact outcomes for our clients, champion innovation and guide SmartCo through its next exciting phase of growth. “I’m honoured to step into this role and I’m proud of what we’ve achieved together over the past few years. I’m excited to continue working with our talented team as we build on that success and take the business forward.” Oliver Kane, Partner and Managing Director Oli’s appointment marks an important step in our ongoing development to grow our consulting services and reinforce our reputation as a trusted partner for organisations across the UK and beyond. We’re excited to build on our successes, drive meaningful impact for our clients and shape the future of transformation. “Oli’s leadership and commitment have been central to SmartCo’s success. His deep understanding of our clients, commitment to our people and vision for the future make him the ideal person to lead our consulting operations. I’m thrilled to see him take on this role as we continue to grow and evolve.” Rhys Hefford, CEO Congratulations Oli.

Hannah Granshaw
Welcome to Sam Psarelis

Welcome to Sam Psarelis

We’re excited to announce Sam Psarelis has joined SmartCo as Head of Marketing and Communications. Wishing you a warm welcome from the entire SmartCo team. We sat down with Sam to ask her a few questions about her career path, her new role at SmartCo and what she’s most looking forward to about joining. Hi Sam. What has been your career leading up to SmartCo? I’ve worked in marketing for almost 20 years now, (I don’t know where that time has gone). I spent many years in the not-for-profit sector, where I learned to stretch budgets creatively and deliver big impact with limited resources. I also did a couple of years in marketing agencies where the pace was completely different, lots of late-night client pitches, big budgets and fast turnarounds. It’s been a great mix of experience. What is your new role and key responsibilities? I’m Head of Marketing and Communications and I’ll be focused on creating a marketing strategy and plan to amplify the SmartCo Consulting brand and ultimately drive sales. I want to build our reputation in the market, get our messaging right and showcase the brilliant projects and impacts we’ve made to companies globally. I’ll be concentrating on setting some foundations and the website initially, using those as a springboard for everything else. What excites you most about this new chapter in your career? I’m really excited to be diving into a new sector and learning more about IT and technology. If it’s not my young children waking me up in the night, it’s my brain buzzing with ideas. Having the opportunity to build something from scratch and make a real impact in a growing business has got me scribbling notes on my phone at 2am, and I love it. What’s the most interesting project you’ve worked on? Wrigley Extra gum was a client of mine for some time. I worked on a campaign called ‘Pack a Punch’ to raise awareness of the health benefits of sugar free gum. I worked with a fantastic creative team and got the opportunity to run lots of consumer testing, spying on people in tinted glass rooms. The absolute highlight was a trip to Chicago to see the real Wrigley Field. That was pretty special. What attracted you to SmartCo? It was the people and the potential. From the first conversations I could tell this was a business with serious ambition and a culture that genuinely values its team. The chance to shape marketing from an early stage in a growing consultancy really excited me. I wanted to be part of building something and be able to make real impact. What’s one thing you’d love to learn? I’ve always wanted to play the guitar, but that’s on hold for when I have more time outside my career and family life! But at work, this role needs me to roll up my sleeves and get stuck in with content. I’m looking forward to the trial and error, the learning curve and working out how to make our LinkedIn content really land with the right audience. What’s something you’ve enjoyed recently? Three days away with the girls in Ibiza! We ate amazing food, swam in the sea and were lucky enough to get AAA passes to a club where my friend’s brother DJs. It was magic.

Hannah Granshaw
Awarded ISO Certifications

Awarded ISO Certifications

We’re proud to share that SmartCo Consulting has successfully maintained our ISO certifications, completing both the Stage 2 ISO 14001 (Environmental Management) and Surveillance ISO 9001 (Quality Management) audits. This milestone represents far more than compliance. It demonstrates our ongoing dedication to quality, sustainability and continuous improvement in every area of our business. From refining our processes and products to enhancing the positive impact we create for our clients, community, and the environment, these internationally recognised standards affirm that responsibility and excellence remain at the heart of everything we do. “Achieving these certifications once again is a true reflection of our team’s hard work, expertise and commitment. Their efforts ensure we continue to deliver high-quality solutions while reducing our environmental footprint.” Oliver Kane, Partner A heartfelt thank you to our entire team for making this achievement possible. This achievement reflects our shared commitment to innovation, quality and sustainability.

Hannah Granshaw
Welcome to Rachel Olawale

Welcome to Rachel Olawale

We’re excited to announce Rachel Olawale has joined SmartCo as a PMO Coordinator. Wishing you a warm welcome from the entire SmartCo team. We sat down with Rachel to ask her a few questions about her career path, her new role at SmartCo and what she’s most looking forward to about joining. Hi Rachel. What has been your career leading up to SmartCo? Prior to joining SmartCo, I initially pursued a career in Real Estate after leaving University. However, I quickly realised that this path didn’t provide the level of challenge or growth I was seeking. Determined to redirect my career, I made the bold decision to upskill, earning Project Management qualifications in PRINCE2, AgilePM and AMP. In 2023, I secured my first contract project role and two years later, I can confidently say that this career change has been both fulfilling and rewarding. What is your new role and key responsibilities? As a PMO Coordinator, I’ll be supporting Project Managers by maintaining schedules, trackers and resourcing plans. Monitoring progress against key deliverables and ensuring project teams have the tools and support they need to succeed. What excites you most about joining SmartCo? I’m looking forward to the opportunity to contribute to challenging projects where I can apply and further develop the project management skills I’ve built over the past few years. I thrive in environments that require problem-solving, collaboration and structured planning. What makes SmartCo stand out? SmartCo’s reputation for innovative projects and commitment to delivering continuous results makes them stand out. This also aligns perfectly with the type of work I’m passionate about and the career growth I’m seeking. How do you like to spend your free time? I spend my free time going to Pilates three times a week, shopping, trying new restaurants and most importantly spending quality time with family and friends. Tell us a fun fact about yourself… I love travelling and immersing myself in local cultures – sampling foods, learning customs and picking up phrases along the way. Every trip feels like a mini adventure!

Hannah Granshaw
Neurodiversity at SmartCo

Neurodiversity at SmartCo

During Neurodiversity Celebration Week, we proudly join the global movement to challenge stereotypes and misconceptions about neurological differences. At SmartCo Consulting, we recognise that neurodivergent individuals bring invaluable perspectives, creativity and strengths to our team. By celebrating these unique skills and talents, we foster a workplace where everyone feels valued and empowered to thrive. Through sharing insights, experiences and success stories, we aim to inspire others to embrace neurodiversity and contribute to a more inclusive and understanding world. Together, we can build environments where differences are not only accepted but celebrated as vital to innovation and growth. Being neurodivergent means that my brain works differently from others, and it’s something I’ve learned to embrace. I don’t think in the same linear, traditional way many people do, and that’s where my unique strengths come into play. While others may take a set path to evaluate and solve a problem, I can approach it from a completely different direction and still arrive at the desired outcome – sometimes even quicker or with a new perspective that others might not see. Growing up, school was strange because people didn’t understand my way of thinking, and I often struggled to fit into traditional learning styles. I could always get to the right answer, but I didn’t follow the same paths others did, which made me feel different. This difference, while frustrating at times, has shaped the way I work today. I’ve learned to adapt and find methods that suit my brain’s unique wiring. However, working at a company like SmartCo, where inclusion and diverse thinking are truly valued, has made a huge difference. SmartCo supports everyone’s unique approach, whether right or wrong, and fosters an environment of open, collaborative thinking. This mindset not only makes me feel seen and valued but also encourages innovation and creative solutions that might not be found in a more traditional work environment. It also helps me connect with others who think differently, creating a culture of inclusivity and mutual respect. This approach allows for the best outcomes for both the business and our clients. My neurodivergence isn’t something that holds me back – if anything, it allows me to bring fresh ideas, creative solutions, and different perspectives to the table, ultimately contributing to a more innovative, successful and dynamic team. I feel empowered to be my true self at work, knowing my unique way of thinking is not only accepted but celebrated. Henry Darch, Client Services Consultant   For much of my life, I felt out of sync with those around me. From a very young age I worried to an excessive level and felt I had to hide my true self. I would make promises to myself that today would be the day I tell people I am different. This went on throughout primary school, secondary school and university years. My mind constantly shifted between excitement, worry, anxiety and hyper-focus. After my ADHD diagnosis three years ago, things finally made sense, I met my true self who I had been suppressing probably since the age of 6. While I felt relieved, I also faced realisations about ADHD misconceptions, especially in women and young girls. Of course I have spent the past 3 years researching inside out! ADHD is often seen as a condition affecting hyperactive boys, leaving many girls and women undiagnosed, living their lives confused. As a result, many women are misdiagnosed with anxiety or depression when ADHD is the true cause. Women with ADHD may be labelled as daydreamers or ‘scatterbrained’. Many have spent their lives masking ADHD struggles from a very young age; by overworking or hyper-focusing at the last minute, trying to pretend to be the person they think they should be. This is exhausting and leaves people questioning – who am I? ADHD is both empowering and exhausting. It fuels my energy, creativity and resilience but also brings mental fatigue, self-doubt and overwhelm. With SmartCo’s support, I’ve embraced strategies like working with my natural rhythms, using reminders and seeking community support. At SmartCo, I feel valued for who I am. ADHD isn’t a flaw; it’s a different way of thinking. My diagnosis gave me permission to embrace my brain, and having SmartCo as a truly inclusive and understanding employer has empowered me to thrive. Taja Quigley, Partner SmartCo Support SmartCo is committed to fostering a workplace where every individual feels safe, supported and empowered to be their authentic self without fear of judgment. We understand that true inclusivity means embracing different perspectives, and ways of thinking. In particular, we recognise the immense value that neurodiversity brings to our organisation. Individuals with unique cognitive profiles – such as those with ADHD, autism, dyslexia, or other neurological differences – contribute exceptional creativity, problem-solving skills and fresh approaches to challenges. By embracing these strengths, we create an environment where innovation thrives, and individuals are encouraged to contribute their full potential. To support this, we’re committed to implementing inclusive practices that enable everyone to excel. This includes offering flexible work arrangements, clear communication strategies, tailored support systems, and fostering a culture of empathy and understanding. By valuing these differences and ensuring everyone has the tools they need to succeed, we empower our team to collaborate effectively, unlock their strengths, and achieve shared goals. About SmartCo Consulting SmartCo is a consultancy business specialising in the delivery of digital transformation projects for large private and public sector organisations. We offer advisory, project delivery and optimisation services across a range of industries including Healthcare, Consumer & Retail, Media & Telco and Financial Services. We are a people first business, prioritising employee well-being, flexible working and equal opportunities for all.

Hannah Granshaw
Contemporary Corporate Philanthropy

Contemporary Corporate Philanthropy

In today’s world, the role of philanthropy and social value in client relationships and successful procurements has never been more significant. Organisations across both public and private sectors are placing greater emphasis on these intangible contributors. This trend mirrors the rapid rise of environmental responsibility on organisational priority lists over the last two decades. While changes in government policy and industry incentives have played a role, I believe the cultural shift within businesses is equally important. Companies are no longer just ticking the philanthropic box; they are genuinely investing in causes that matter to their staff and those within their business network. How Do Small Businesses Fit into This Changing Landscape? Large organisations have the luxury of creating tailor-made foundations and funding long-term grants, ensuring close alignment with their priorities. But what about smaller businesses? How can they deliver effective philanthropic impact? Smart Approach Inspired by SmartCo’s approach, I believe in focusing on community-driven, targeted initiatives that align closely with our values and are within our means. By prioritising these initiatives, we can ensure that our efforts are not only impactful but also sustainable. This means engaging with local communities to understand their unique needs and challenges, and then tailoring our projects to address those specific areas. By aligning our initiatives with our core values, we reinforce our commitment to social responsibility and ethical practices. This approach not only benefits the communities we serve but also strengthens our brand reputation and fosters a sense of pride and purpose among our team members. Identify It all starts with encouraging staff to identify causes and initiatives that resonate with them or their clients. By empowering our team members to choose causes they are passionate about, we tap into their intrinsic motivation and commitment. Often, these causes are within our own or the client’s locality, fostering a shared sense of purpose and community. This collaborative approach ensures that our efforts are relevant and meaningful to those directly involved. Moreover, it helps build a culture of social responsibility within our organisation, where everyone feels they have a stake in making a difference. Partner Collaborate with partners to identify how the business’s strengths can align with and support the philanthropic need. By working closely with our partners, we can pinpoint areas where our unique capabilities can make the most significant impact. This might include skills-based volunteering, in-kind donations or organising community events, all of which help maximise the company’s contribution. By collaborating with our partners and aligning our strengths with their needs, we can ensure that our philanthropic efforts are both strategic and effective. This approach not only maximises our contribution but also strengthens our relationships with our partners and the communities we serve. Together, we can achieve more and create a positive, lasting impact. Deliver A cornerstone of effective delivery is admitting what we don’t know, trusting local charities and on-the-ground organisations. Recognising our limitations is crucial, as it allows us to collaborate more effectively with those who have the expertise and experience to make a real difference. No matter how well-meaning a business is, these organisations will always drive more effective, demonstrable and meaningful impact. Local charities and on-the-ground organisations have a deep understanding of the communities they serve. By partnering with them, we can leverage their knowledge and resources to ensure our initiatives are both relevant and impactful. These organisations often have established trust and credibility within the community, which can be invaluable in achieving our goals. This local expertise ensures that our efforts are not only well-intentioned but also practical and effective. Smart Collaboration By engaging employees, partnering with local charities, and leveraging their unique capabilities, small companies can deliver targeted and effective philanthropic programmes, and make a significant difference in their communities. This approach not only strengthens ties within their business network but also allows them to contribute to causes that align with their values and local communities. It proves that impactful philanthropy is within reach for businesses of all sizes.   About SmartCo Consulting SmartCo is a consultancy business specialising in the delivery of digital transformation projects for large private and public sector organisations. We offer advisory, project delivery and optimisation services across a range of industries including Healthcare, Consumer & Retail, Media & Telco and Financial Services. We are a people first business, prioritising employee well-being, flexible working and equal opportunities for all.

Harry Bloodworth
Welcome to Asha Patel

Welcome to Asha Patel

We are thrilled to announce Asha Patel has joined SmartCo as a Client Support Consultant. Wishing you a warm welcome from the entire SmartCo team. We sat down with Asha to ask her a few questions about her career path, her new role at SmartCo and what she’s most looking forward to about joining. Hi Asha. What has been your career leading up to SmartCo? I most recently worked as a Project Support Administrator in an IT Consultancy, where I provided analytical support for project activities, monitored performance, and documented and tracked key milestones to aid the successful delivery of projects. Additionally, I bring a strong background in education and entrepreneurial expertise, having successfully established and managed two businesses over the last 18 years. What is your new role and key responsibilities? My new role at SmartCo is Client Support Consultant where I’m responsible for tracking key project metrics and helping to ensure client satisfaction. I will be monitoring project progress with the aim to analyse and resolve client issues efficiently. I’m looking forward to helping the team as the company grows and the work ramps up. What are you looking forward to most about being part of the team? I’m really excited to join a team where collaboration and innovation are considered pivotal. I’m looking forward to working alongside the team sharing ideas and learning from one another. I’ve been genuinely amazed by how friendly everyone is, and the warm welcome has made me feel comfortable and at ease from day one. What’s unique about SmartCo? The atmosphere here is incredibly positive, and SmartCo genuinely care about everyone’s wellbeing. In the short time that I have been here it is obvious that this is a place where contributions are valued, and your personal growth is strongly encouraged. Everyone I spoke with before joining SmartCo had glowing feedback about the company’s culture, making it an incredible place to work. What do you enjoy doing in your spare time? I like to hit the gym and lift weights to de-stress. It’s like my personal therapy session, but with more sweat and less talking! It’s a great way for me to blow off steam and know I’m getting stronger. I still love being part of the social scene and having a good time with close friends and family – catching up over some tasty cocktails! I’ve also got a bit of an artsy side. I enjoy painting and even sold a few pieces recently. Turns out, people actually like my creative chaos!

Hannah Granshaw
SmartCo Middle East

SmartCo Middle East

SmartCo Consulting Expands to the Middle East with New Office in Dubai SmartCo Consulting is excited to announce its expansion into the Middle East with the opening of a new office in Dubai. This strategic move marks a significant milestone in our mission to build strong relationships in the region to support our global client base and contribute to business advancements through digital innovation. “Opening our new office in Dubai, a city celebrated for its innovative business environment, marks a significant milestone for us. This expansion reflects our commitment to delivering exceptional digital consulting services and fostering strong relationships in the Middle East.” Rhys Hefford, CEO Dubai is renowned worldwide for its leadership in digital innovation, with ambitious plans to revolutionise various industries. We’re excited to be part of this journey, bringing together customers and projects from around the world. “Dubai is recognised as a global leader in digital health. We are committed to further supporting the regions ambitious healthcare initiatives, enhancing our ability to collaborate and innovate through digital health. We’re confident that our healthcare clients and partners will greatly benefit from this expansion.” Taja Quigley, Director Our new Dubai office will serve as a hub for our operations in the Middle East, allowing us to better serve our clients and partners in the region. We look forward to collaborating with local businesses, healthcare providers, government agencies and other stakeholders to drive innovation and improve outcomes. This expansion also provides us with the opportunity to tap into the vibrant talent pool in Dubai, further strengthening our team and enhancing our capabilities. As we embark on this new chapter, we remain committed to our core values of excellence, innovation and collaboration. We believe that our presence in Dubai will enable us to make a meaningful impact in the Middle East, and we are excited to see what the future holds. About SmartCo Consulting SmartCo is a consultancy business specialising in the delivery of digital transformation projects for large private and public sector organisations. We offer advisory, project delivery and optimisation services across a range of industries including Healthcare, Consumer & Retail, Media & Telco and Financial Services.

Hannah Granshaw

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