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Delivering
complex change
in consumer goods

Consumer goods organisations run on complex global systems, tight margins and strict compliance. We bring industry-led expertise that spearheads change, protects revenue, stabilises programmes and protects business continuity through-out high-stakes change.

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Consumer goods programmes
succeed when leadership aligns

With SmartCo, direction is clearer, risk is reduced and delivery becomes structured, transparent and predictable across global operations.

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Clear scope

Decisions made confidently and early.

Strong leadership

Expert teams aligned across global operations.

Experienced capability

Industry-led delivery expertise where it
is needed most.

Full visibility

Risks identified and addressed before
they escalate.

The successful separation enables Reckitt to realise full strategic value whilst demonstrating operational excellence in complex M&A execution — creating lasting competitive advantages and market confidence for future transactions.

Senior Director

What is at stake in consumer goods

  • Delayed programmes due to lack of control
  • Poor cost-control due to programme scope creep p
  • Falling behind agile and data-driven competitors
  • Lack of day-to-day adoption across internal teams

Our core practices

We support the five technology pillars that underpin modern consumer goods operations, ensuring stability, efficiency and consistent progress throughout complex change.

Cloud, Infra & FinOps

Modernising and migrating core environments.

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Apps & Systems

Optimising the applications critical to production and supply operations.

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Data & Platforms

Unlocking insight and automation 
across markets and functions.

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AI

Strengthening governance and reducing regulatory and audit risk

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Cyber, Risk & Compliance

Strengthening governance and reducing regulatory and audit risk.

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Not sure where to start?

Why organisations need structural delivery support

Get in touch How we help

  1. Need clarity around strategic
    investment decisions

  2. Compliance deadlines
    driving urgent action

  3. ERP upgrade becoming
    unmanageable

  4. Cloud migration putting
    operations at risk

  5. Internal IT overloaded
    with BAU

  6. Specialist delivery
    expertise is missing

  7. Divestment creating
    IT separation pressure

  8. Global systems losing
    delivery momentum

A simple delivery model

Our award winning delivery model allows you to
prove value quickly, then scale delivery with control.

See how we help
Deliver

Practical direction grounded in real delivery experience, not strategies that gather dust.

Advise

Experience-led, hands-on execution that brings the capacity and capability your team needs.

Optimise

End-to-end support that drives adoption, cuts costs and makes sure the project keeps delivering.

See our recent customer stories

See all case studies

Critical technology separation for Reckitt

Situation: Complex global divestment required rapid technology separation across 70 brands and 100+ countries.

What we did: Mobilised specialist project managers to lead application, data, platform & vendor workstreams, delivering governance, oversight, & hands-on execution across the programme.

Outcome: Accelerated separation delivery by months, streamlining applications, data and vendor environments while reducing programme risk.

Cloud & application optimisation for a global life sciences organisation

Situation: LGC needed to strengthen security, modernise applications and infrastructure, and support technology transformation across multiple business units.

What we did: Provided advisory and delivery support across cloud, applications and security, including Azure and M365 improvements, Labware enhancements, architecture reviews and transformation roadmaps.

Outcome: Created a more secure, scalable and resilient technology estate, enabling LGC to accelerate transformation and unlock long-term operational improvements.

Defining the future of Walgreen’s warehouse operations

Situation: Legacy warehouse systems and manual processes were limiting efficiency, creating uncertainty around future technology investment decisions.

What we did: Reviewed warehouse operations, identified improvement opportunities & assessed technology options to support future strategic decision-making.

Outcome: Delivered a clear roadmap to improve operations, inform technology investment & support future warehouse strategy decisions.

Strengthening application security at enterprise scale

Situation: LSEG needed to improve application security capabilities and strengthen governance across a complex enterprise technology environment.

What we did: Provided specialist expertise to support application security initiatives, helping embed security practices and improve confidence across delivery teams.

Outcome: Improved application security maturity across the organisation, reducing risk and enabling secure delivery at enterprise scale.

Accelerating cloud transformation at global scale

Situation: WPP launched a global cloud transformation programme to modernise its technology estate, strengthen security and establish a consistent operating model across 112 countries.

What we did: Established and mobilised WPP's Cloud Centre of Excellence, providing programme leadership, cloud architecture expertise and migration support across global business units and strategic partners.

Outcome: Enabled one of the world's largest marketing services organisations to accelerate its cloud transformation through stronger governance, scalable delivery and a globally consistent operating model.

FAQs

Some of our frequently asked questions.
If you can't find the answer you need, get in touch with our team.

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We typically deploy senior experts within 24 to 48 hours of engagement confirmation.

Yes. We remain fully independent and platform-neutral throughout every engagement.

Yes. Red-to-green recovery is a core strength across cloud, infrastructure and data.

Delivering complex consumer goods change

Our senior team is ready to stabilise and accelerate your most important programmes.

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