Premier Inn

The Availability Cache module, developed and maintained by the existing team, had introduced code changes that caused significant operational disruptions and service degradation, impacting the strategic module’s performance. Additionally, the original non-functional requirements required validation to ensure development teams aligned with the target code architecture.

SmartCo’s Approach

Within 48 hours, SmartCo mobilised the team, accessed necessary systems and operational processes, and deployed non-intrusive static analysis tools based on our findings. Additionally, SmartCo performed a deep dive into recent operational code outages and conducted a detailed review of the supporting AWS architecture.

Delivering value

SmartCo’s engagement delivered comprehensive value through a thorough review of the Availability Cache code and SCA report, alongside an in-depth assessment of the AWS architecture and software operational processes. These reviews identified key areas for improvement, ensuring alignment with best practices and operational efficiency. The outcomes were successfully presented to the board, providing clear insights and actionable recommendations to drive strategic decision-making.