Reckitt

Reckitt aimed to optimise its UK mobile estate of 2,000 users, with annual costs of £462k. Ahead of its contract expiry with 1Global in March 2025, Reckitt engaged SmartCo to uncover cost-saving opportunities and manage the vendor transition.

SmartCo’s Approach

SmartCo’s cost review identified potential annual savings of £300k, laying the foundation for a market review and supplier procurement.
SmartCo executed a three-phase strategy to optimise Reckitt’s mobile costs. This included capturing requirements through stakeholder engagement and data analysis, managing the RFP process with vendor workshops, TCO (Total Cost of Ownership) modelling, proposal evaluation and supporting contract finalisation to align with Reckitt’s cost-saving and operational objectives.

Delivering value

SmartCo’s structured approach delivered £300k in annual savings, streamlined Reckitt’s procurement with a robust RFP process, and ensured a smooth vendor transition without business disruption. Enhanced governance, including regular reporting and executive oversight, demonstrated SmartCo’s expertise in driving cost efficiency and delivering measurable value.

Global Cost Optimisation

Reckitt

The Global Divisions faced complexity in identifying and improving efficiencies due to a vast number of processes, stakeholders and legacy systems spanning their global operations. SmartCo was engaged to perform a comprehensive discovery and deep dive using the LeanIX platform and 15 other sources, aiming to ratify data, rationalise processes and realise savings.

SmartCo’s Approach

SmartCo’s Cost Optimisation team, sponsored by C-Suite Senior Digital Leadership, collaborated with management, technical experts and delivery personnel. We established a Forensic Foundation by seamlessly blending with staff at all levels of the business. This approach allowed for the effective identification of opportunities to reduce, optimise and eliminate costs, involving a thorough analysis and forensic audit of the entire IT estate.

Results

SmartCo provided a new perspective on the IT estate, identifying hidden problem areas, bottlenecks and costs. The findings resulted in providing in year savings and ongoing efficiency gains.

£9 million identified Savings in 9 months

Testimonials

“SmartCo has been an invaluable partner in optimising costs and driving data-informed decision-making at Reckitt. Their impact has been outstanding, and we look forward to continuing this successful collaboration.“

Senior Director

“I have found a trusted partner and supplier in SmartCo, who has provided great value to Jaguar Land Rover to date, they have supported not only the delivery of our Digital Strategy but also the leadership of numerous business critical technology transformation programmes.”

CTO