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Construction & Engineering We transform services through our people-centered approach. We have a strong track record of delivering projects, such as electronic patient records, for the NHS.
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Healthcare & Public Sector Consumer & Retail Media, Telco & Tech Financial Services Construction & Engineering about Healthcare & Public Sectorabout Consumer & RetailWe deliver transformation projects, helping redefine omnichannel footprint, accelerate technical transformations and optimise costs across the organisation.
Learn moreabout Media, Telco & TechWe shape, plan, and execute transformation projects, M&A strategies, and cost optimisation initiatives, ensuring a competitive edge in a competitive market.
Learn moreabout Financial ServicesWe deliver tailored transformations, risk management, cyber and cost optimisation, ensuring measurable success and alignment to regulations.
Learn moreabout Construction & EngineeringWe deliver transformation projects, M&A activities and cost optimisation initiatives, as well as supporting clients navigate and adopt AI solutions.
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about Healthcare & Public Sector
We transform services through our people-centered approach. We have a strong track record of delivering projects, such as electronic patient records, for the NHS.
Learn more about Consumer & Retail
We deliver transformation projects, helping redefine omnichannel footprint, accelerate technical transformations and optimise costs across the organisation.
Learn more about Media, Telco & Tech
We shape, plan, and execute transformation projects, M&A strategies, and cost optimisation initiatives, ensuring a competitive edge in a competitive market.
Learn more about Financial Services
We deliver tailored transformations, risk management, cyber and cost optimisation, ensuring measurable success and alignment to regulations.
Learn more about Construction & Engineering
We deliver transformation projects, M&A activities and cost optimisation initiatives, as well as supporting clients navigate and adopt AI solutions.
Learn moreQuality Policy
Published: 03 July 2023.
SmartCo Consulting Ltd provides IT Consultancy services for private and public sector organisations. We accelerate and de-risk client programmes by providing flexible capability while helping to manage their delivery lifecycle.
We pride ourselves on building an ecosystem with best-of-breed tech talent, and prioritise the quality of service our clients receive. To achieve this, a Quality Management System (QMS) has been implemented to meet the requirements of ISO9001:2015, focused on the customer journey and assuring the company processes are effective to meet the needs of all interested parties.
We have adopted a risk-based approach to identify threats and opportunities to ensure that we continue to meet our own high expectations and those of our customers. To give the QMS purpose and direction, SMART Quality objectives are agreed at all levels of the organisation and are regularly reviewed. Objectives include identified risks and opportunities and support our overall business strategy.
To ensure that all relevant staff, customers and third parties are aware of the QMS, and their particular responsibilities within it, this policy is displayed and communicated publicly, supported by awareness and training activity. We are committed to the continued review and improvement of the QMS and ensure continued compliance with contractual, legal and other requirements applicable to the organisation.
The Executive Board gives complete approval and commitment to this policy.
Rhys Hefford
CEO, SmartCo Consulting Ltd